Coverage: Devinchy products are warranted against defects in material and workmanship for a period of five (5) years from the date of the initial consumer purchase.
Covered Items: This warranty applies to defective acrylic/solid surface items that may crack, fade, or blister. However, please note that this warranty does not cover scratches or electronic components.
Inspection and Reporting: It is the responsibility of the customer to thoroughly inspect the product upon delivery and report any damages within 24 hours.
Transferability: This warranty is applicable only to the first consumer purchaser and does not extend to subsequent owners, transferees, or users other than the initial purchaser. Additionally, it does not apply to products previously used as display models.
Intended Use: This warranty is valid for products installed and used exclusively for personal or household purposes, provided they are installed and maintained following Devinchy’s recommended procedures. It does not cover defects or damage resulting from unauthorized or unreasonable use.
Limitation of Liability: Devinchy shall not be held liable for incidental or consequential damages, in whole or in part. No warranty, whether expressed or implied, including warranties of merchantability or fitness for a particular purpose, shall apply beyond the warranty period described above. Note that some states may not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties, so the above limitation may not apply to you.
Resolution of Defects: In the event of a defect in material or workmanship within the warranty period, Devinchy, at its sole discretion, will repair or replace defective products. However, Devinchy will not cover expenses related to the removal of defective products or the installation of replacement products. In certain situations, some states may not allow limitations on liability for removal, transportation, and reinstallation expenses, so the above limitation may not apply to you.
Warranty Claim: Only Devinchy is authorized to fulfill its warranty obligations. To make a warranty claim, please email us at [email protected] and provide your purchase date and invoice number.
Legal Rights: This Warranty provides specific legal rights, and you may have additional rights that vary from state to state.
Please note that warranty terms and conditions can vary by jurisdiction and may be subject to local laws and regulations. It’s advisable to consult with legal counsel to ensure compliance with applicable laws and to clarify any specific rights and obligations.